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Scheduling a Dynamics 365 Business Central Update

The suite of Dynamics 365 / Power Platform applications have two major releases per year (April & October) which you can self schedule when it becomes available for your tenant.

In the example below – we will go through the steps for self schedule the October 2019 update for a Business Central customer.

STEP 1 – Log into your Business Central admin center

To access the administration area for Business Central – whilst logged into business central – click on the cog top right and select Admin Center.

Business central admin access vinergy microsoft cloud solutions and migration

STEP 2 – Go into Environment wish to update

The following screen i have selected the applicable environment that we wish to update – in this example we will upgrade the sandbox.

TIP: Always upgrade your sandbox first, so that you can test all customization that may have been performed.

Business central update screen vinergy microsoft cloud solutions and migration

STEP 3 – Select Update (command bar)

Select the the Update button from the command bar (as below) and click on Schedule Update.

Business central update screen schedule vinergy microsoft cloud solutions and migration

STEP 4 – Scheduling the update

If there is more than two versions available then you will see this in the drop down for the update version. Generally speaking there will only be one as part of the Microsoft Business Applications update cadence.

Business central update screen schedule date vinergy microsoft cloud solutions and migration

Any grayed out dates means that these dates aren’t available (example below being that it’s past those dates), but you can also see future dates grayed out when all allocations are booked.

Business central update screen schedule date available vinergy microsoft cloud solutions and migration

Email Confirmation from Microsoft Support

On completion of the previous step you will receive an email from Microsoft Supporting advising that your update is scheduled.

Note – the update time will show in UTC.

Business central update email confirmation vinergy microsoft cloud solutions and migration

Environment updating…

We will notice that the status of the sandbox is now showing Upgrading

Business central update screen upgrading vinergy microsoft cloud solutions and migration

Business Central updating….

Whilst the update is happening you will see the following screen when you try to open your environment.

Business central update screen upgrading application message vinergy microsoft cloud solutions and migration

Email confirming update complete

Microsoft Support will send you an email on completion of the update.

Business central update email complete vinergy microsoft cloud solutions and migration

As you can see – it’s a really simple process and in the example of above – it took only 10 minutes to complete the update. This was a sandbox with little in it – however, i would generally allow 1 hour to be safe.

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